Warranty & service claim

Tell us what happened. We’ll review the machine details and update this case here.

What do you need help with?Your nameWhatsApp numberStateMachine / project locationPurchase date I don’t know the purchase dateMachine model (optional)Machine serial numberError code / reason (if shown)What is broken or not working?

Example of a serial plate with model and serial number

Serial plate photo Required

Make sure MODEL and SERIAL are clear and readable.

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Error screen / problem photo Required

Capture the complete error message or the affected part clearly.

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Invoice / purchase proof

More photos or short video (optional)

You may add more photos or one short video to help our team assess the issue.

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